The safety of our community has always been our top priority, as leaders in the stand up paddle community we take safety seriously.  

While we are following the local area regulations, in some areas our policies may be more than the local requirements as dictated by our partner's locations
( Ie: Pools and Private Property) 
Please note these rules are enforced regardless if you have been vaccinated. 
Inappropriate behavior towards our team or partners will not be tolerated. 

  Classes| Tours|Programs|Rentals 

                   During Covid-19

  • You must pre-register online.  No walk-ins allowed. 

  • Do not visit us if you have symptoms of Covid-19 or have been around someone who has tested positive.

  • Do not come to class for 14 days if you have traveled outside of the country 

  • Our waiver is required to be filled out online prior to arrival at our meeting site.

  • Arrive no more than 15 minutes before class on our private property locations.

  • Washrooms may not be available. Most locations have a Porta-Potty set up.

  • * If you are BYOB and using an inflatable please ensure you are inflated and ready to go before the class time.   NO BYOB for Private Property locations classes/tours

  • No latecomers will be allowed.

  • Please ensure you meet your instructor/guide in the designated area.

  • You are required to wear a mask from your car to the water. 

  • Sanitize your hands before class and after class.

  • Masks may be removed once on the water.

  • Only touch equipment that has been assigned to you to use. 

  • You are required to put your masks back on before getting off the water.

  • Follow Social distancing guidelines. 2M while on land.  3M apart on the water.

  • Please keep away from ALL Urban Ocean Ottawa vehicles and trailers.

  • We are not able to hold onto any personal belongings.  Please find a safe place for your keys (waterproof bags are available for purchase)  Phones & Cameras are to be left on shore. 

Cleaning

  • Our equipment is cleaned with disinfectant between each paddler. 

  • Lifejackets may be wet. We highly encourage you to wear your own. 

  • Paddlers who wish to be extra thorough may bring their own Clorox wipes to clean our equipment. 

Rentals & Retail

  • There will be no hourly rentals available at this time, please contact us for weekly take-away rentals. 

  • Paddlers interested in purchasing retail clothing or other items can do so online and items will be brought to class, our locations will not be stocked.   

  • Board/Paddle Pick up only during Covid. 

  • Shipping Available throughout North America